Privacy Policy

Reliant Risk Management ("Reliant," "we," "us," or "our") is an independent insurance brokerage. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have regarding that information.

1. Information We Collect

We collect information you provide directly to us when you request a quote, apply for or maintain an insurance policy, communicate with us, or otherwise use our services. This may include your name, address, telephone number, email address, date of birth, driver's license number, Social Security number, financial information, claims and loss history, property and vehicle information, and other information required to underwrite, place, or service insurance.

We also automatically collect limited technical information when you visit our website, such as IP address, browser type, pages viewed, and timestamps, through cookies and similar technologies.

2. How We Use Your Information

We use personal information to:

• Prepare quotes and place coverage with insurance carriers;
• Service, renew, endorse, or cancel insurance policies;
• Assist with claims and loss reporting;
• Communicate with you about your account, policies, and our services;
• Comply with applicable laws, regulations, and carrier requirements; and
• Detect and prevent fraud and protect the security of our systems.

3. How We Share Your Information

As an independent brokerage, we share your information with insurance carriers, wholesalers, premium finance companies, third-party administrators, consumer reporting agencies, and other service providers strictly as needed to obtain quotes, place coverage, and service your policies. We may also disclose information when required by law, subpoena, or regulatory request, or to protect the rights, property, or safety of Reliant, our clients, or others.

We do not sell your personal information.

4. Communications Consent

When you submit a contact, quote, or service request, you may consent to receive email and SMS communications from Reliant Risk Management regarding your inquiry, quote, or policy. Message and data rates may apply. You may opt out at any time by replying STOP to any text message, using the unsubscribe link in our emails, or contacting us directly. Opting out of marketing communications will not affect transactional messages required to service an active policy.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with our legal and regulatory obligations (including state insurance record-retention requirements), resolve disputes, and enforce our agreements.

7. Your Choices and Rights

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal and regulatory exceptions. To make a request, contact us using the information below. Certain states provide additional privacy rights to their residents; we will honor those rights as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

Reliant Risk Management
11201 Shaker Blvd, Suite 202 #247
Cleveland, OH 44104
Phone: (330) 709-0004
Email: info@rriskmgmt.com
NPN# 21765644

See also our Terms of Service.